The All-in-One Platform for NDIS and Aged Care Providers

Replace disconnected tools with one system — clinical notes with AI risk monitoring, GPS rostering, SCHADS payroll, NDIS billing, and 22 built-in reports. Australian-built. 2 months free.

🔍 Search clients, staff…
🏠 Dashboard
📋 Care
📅 Shifts
💰 Payroll
📊 Reports
⚠ Behaviour
Today's Overview — Tuesday
12
Shifts today
9
Clocked in
3
Pending
StaffParticipantShiftStatus
S. JohnsonMargaret T.AM 09:00✓ In
L. ChenHarold B.AM 10:00✓ In
P. MurrayDorothy W.PM 14:00Assigned
R. KapoorFrancis O.PM 15:00Assigned
K. O'BrienEdna R.Night 21:00Scheduled

Trusted by leading care providers across Australia

REM Healthcare Carehaven Triage Crest Support Top Healthcare CareAid
Australian hosted No setup fee Free data migration SCHADS auto-calculated 22 built-in reports

Sound familiar?

Most care providers juggle multiple disconnected tools. CareIQ replaces them all.

Still using spreadsheets for rosters?

CareIQ generates GPS-verified rosters, handles shift swaps, and uses intelligent staff-to-client matching. No more WhatsApp chaos.

Fix this now →

Drowning in NDIS paperwork?

NDIS invoices generated directly from shifts — export to PRODA in one click. SCHADS payroll is auto-calculated, zero manual rate configuration required.

Fix this now →

Worried about your next audit?

Care Signals reads every clinical note automatically and flags risk language before it becomes an incident. Full digital trail for notes, medications, and consents.

Fix this now →

What most platforms make you deal with

Free-text clinical notes with no structure or handover window
Manual Pay Group setup for every time band and every employee
Rostering based on availability only, no skill or client matching
NDIS invoices built manually after reconciling shifts
Incidents recorded on paper, filed away, and forgotten
Compliance scattered across email, spreadsheets, and filing cabinets

What CareIQ replaces it with

Structured digital notes with 18-hour handover window
SCHADS payroll auto-calculated — zero manual rate configuration
GPS-verified rostering with intelligent staff-to-client matching
NDIS invoices generated from shifts — export to PRODA in one click
Care Signals — AI reads every note automatically and flags risk language
Live compliance dashboard — qualifications, breaks, family portal, audits

SWITCHING PLATFORMS

Why providers move to CareIQ

Common reasons we hear from providers switching from other platforms:

⚙️

SCHADS set up in 3 clicks

Other platforms require manual Pay Group configuration for every time band and every employee. CareIQ auto-loads all award rates from the current MA000100 schedule.

🔍

AI reads every clinical note

Care Signals automatically scans every submitted note and flags the exact phrase that indicates unreported risk — with a severity score, explanation, and recommended action.

📱

WhatsApp family updates

When a shift is confirmed or a care note is approved, family members receive a WhatsApp notification automatically. No app downloads, no logins — just a message.

📊

22 built-in reports

From NDIS fund depletion forecasting to staff skill gap analysis to medication adherence — all in a single Report Hub. No extra modules, no extra cost.

💰

Less per staff member

CareIQ is priced below most comparable platforms — with no setup fee, free data migration, and a 2-month free trial. No lock-in contracts.

🇦🇺

Australian, not adapted

Built specifically for the Australian care sector — NDIS, SCHADS, HCP, DSS/CHSP. Not a US or UK platform retrofitted for Australia.

Everything in one platform

Four integrated modules — clinical, workforce, finance, and governance — all connected from day one.

📋

Care Delivery

  • Structured clinical notes with 18-hr handover
  • Medication administration records (MAR)
  • Incident reporting and resolution tracking
  • Goal-based care plans with progress tracking
  • Vital signs capture with clinical threshold alerts
  • Care Signals (AI risk monitoring)
👥

Workforce

  • GPS clock-in/out with geofence verification
  • Open shift marketplace with auto-assign
  • Shift swap workflow (request → approve)
  • Qualification tracking with expiry alerts
  • Onboarding checklists with document upload
  • Smart Match staff-to-client skill matching
📈

Finance

  • SCHADS payroll auto-calculated (MA000100)
  • NDIS invoicing with PRODA export
  • Timesheet generation and Xero export
  • Break compliance and hour-cap enforcement
  • Travel mileage logging ($0.99/km SCHADS)
  • NDIS fund depletion forecast
🛡️

Governance

  • Full audit trail for every action
  • Digital consent forms and client documents
  • 22 built-in compliance and analytics reports
  • Push notifications and in-app team chat
  • Family portal with WhatsApp notifications
  • Behaviour support plans (BSP module)

Book a walkthrough built around your service model

If you want to evaluate fit properly, we will show the workflows that matter to your team instead of dropping you into a generic trial without context.

Walk through the exact areas your team cares about

We focus the session around rostering, client records, incidents, NDIS billing, payroll, behaviour workflows, and migration planning. That gives you a clearer buying decision than a fake “video demo” block ever could.

  • Operations fit See how CareIQ handles shifts, notes, incidents, invoices, and payroll together.
  • Implementation scope Understand migration effort, onboarding support, and what it takes to go live.
  • Commercial clarity Pressure-test pricing, support, security, and rollout assumptions before you commit.

Real Outcomes, Not Just Features

CareIQ is built by people who understand the care industry. Here is what changes when you switch.

Save 10+ hours per week on admin

Automated rostering, invoicing, and reporting give you time back for what matters: care.

Never miss an NDIS billing deadline

Automated reminders and one-click claims mean you always bill on time, every time.

Pass audits with confidence

Full digital trail for every note, incident, and medication. Auditors love organised records.

Keep families informed automatically

Family portal gives loved ones real-time updates on care, activities, and wellbeing.

AI-powered behaviour analysis

Spot patterns, track triggers, and generate behaviour support plans backed by data.

One system, not five

Replace your roster app, notes app, billing tool, payroll system, and compliance tracker with one platform.

Start Your Free Trial

Live in Days, Not Months

We handle the hard part so you can focus on care.

1

Sign Up

Start your 2-month free trial. No credit card required. Takes less than 2 minutes.

2

We Set You Up

Our team imports your clients, configures the modules you need, and trains your staff.

3

You Are Running

Your team is live and productive in days. Ongoing support whenever you need it.

What teams usually notice in the first 30 days

The first gains are usually operational: fewer handoffs, less duplicate entry, and better visibility across service delivery and admin.

Less double handling

Rosters, notes, incidents, invoicing and payroll live in one operational flow, so teams stop copying the same information across multiple systems.

01
Operational visibility
Better oversight across service delivery and admin
Faster admin cycles

Teams spend less time chasing paper, reconciling shifts, or cleaning billing inputs because the operational record is structured from the start.

02
Cleaner billing and payroll inputs
Less manual reconciliation at the end of the week
Stronger audit readiness

When notes, incidents, medications and approvals are captured in one platform, providers are far less exposed during reviews, investigations, and audits.

03
Clearer records
A more usable compliance trail for leaders and auditors

One Price. Every Feature.

Just $6 per staff member / month — every feature included, no tiers, no add-ons. Pay only for your team size. No setup fee. Free migration.

Small team

$6/user/mo

Great for 5–15 staff — all features included

  • All modules — clinical, payroll, NDIS
  • Health Module & CareIQ Assist
  • Rostering, GPS clock-in/out
  • SCHADS payroll + Xero
  • Email support
Start Free Trial

Large provider

$6/user/mo

50+ staff — volume pricing available

  • Everything included
  • Dedicated account manager
  • SLA-backed support
  • Volume discounts at scale
Book Demo

Every plan includes 2 months free · $6/user/month · No setup fee · Free migration · Full pricing details →

Frequently Asked Questions

Yes. All data is hosted in Australia on secure, encrypted servers. We comply with the Australian Privacy Act and follow industry best practices for data protection. Your information never leaves Australian shores.

Not at all. We handle the full setup for you, including importing your existing clients and configuring the modules you need. If you can use email, you can use CareIQ.

Absolutely. We help migrate your data from your current system so you do not lose anything during the transition. Most migrations are completed within a week.

All plans include phone and email support. Professional and Enterprise plans include priority and 24/7 support respectively. You will always reach a real person who understands care management.

After your 2-month free trial, you choose a plan that fits your organisation or cancel with no obligation. There are no lock-in contracts and we will never charge you without your consent.

Start Your 2-Month Free Trial

No credit card. No lock-in. We will call you within 24 hours to get you set up.

  • Australian-hosted, encrypted, Privacy Act compliant
  • 2 months free, then just $6 per staff member / month
  • We handle setup and data migration for you
  • Cancel anytime, no questions asked

Get Started Free

Or call us directly: 0415 576 533